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Security Guard - Pretoria

Employer: Dis-Chem Pharmacies Limited

Dis-Chem Pharmacies has an opportunity for a Security Guard - Pretoria to provide professional security services in accordance with the Private Security Industry Regulations Act 56 of 2001, as amended. The successful candidate will help protect Dis-Chem employees, customers, property and assets by maintaining a safe and secure environment, identifying suspicious activities, preventing security incidents and responding to disturbances in line with legislation, company procedures and industry best practices.

Minimum Requirements

Essential:

• Grade 12 / Matric or Senior Certificate.
• Grade C PSIRA accreditation.
• At least 3 years of general security experience in the retail industry, such as shopping centres, warehouses or similar environments.

Advantageous:

• At least 1 year of previous experience in a similar security position.

Key Responsibilities

• Remain vigilant and alert to identify suspicious behaviour, security breaches and potential criminal activity.
• Conduct regular random patrols of the premises to maintain visibility and reduce security risks.
• Monitor and control access to the premises for both pedestrians and vehicles.
• Verify and regulate entry to ensure only authorised individuals gain access.
• Investigate and report signs of damage, unlawful entry or suspicious activity to management.
• Maintain a visible security presence to deter theft, criminal activity, property damage and personal injury.
• Provide professional, friendly and courteous assistance to customers, employees, suppliers and visitors.
• Conduct access control searches of staff, suppliers and company merchandisers in accordance with procedures.
• Conduct daily personnel searches and thorough vehicle inspections where required.
• Maintain and complete all security registers, occurrence books and related records accurately.
• Verify and cancel staff purchases and declared goods according to company procedures.
• Supervise and monitor refuse removal activities in accordance with Dis-Chem standards.
• Protect company property and assets from theft, dishonesty, malicious behaviour and other potential losses.
• Remain at the designated security post throughout the shift unless authorised otherwise.
• Maintain excellent customer service relationships with internal and external customers.
• Report unusual or suspicious behaviour involving employees, customers or suppliers.
• Remain vigilant during opening and closing procedures.
• Ensure doors and windows are secured at the end of each day.
• Check that water taps are switched off where applicable.
• Report suspicious incidents to management immediately and provide detailed written reports as required.
• Contact police and emergency services when necessary and provide accurate verbal or written reports.
• Continue monitoring the area after incidents or emergencies and report any developments that could worsen the situation.
• Submit detailed reports following security incidents, emergencies or other crises.
• Monitor alarm systems and CCTV cameras and operate emergency or detection equipment when required.
• Conduct ongoing surveillance during night shifts or when working alone by patrolling the premises and monitoring CCTV and alarm systems.
• Ensure that only authorised and lawful access to the premises is permitted.
• Assist emergency response teams by alerting first responders, managers, clinic staff and other relevant personnel.
• Maintain order during evacuations and at assembly points.
• Provide clear directions and take decisive action to help protect lives and property during emergencies.
• Provide security advice, safety warnings and guidance to support compliance with security procedures.
• Identify potential breaches in established security measures and take appropriate action.
• Assess situations quickly and respond correctly to security threats and emergencies.
• Remain calm, observant and alert during high-pressure situations.
• Follow Dis-Chem and industry-standard procedures when responding to dangerous situations.
• Contact law enforcement immediately during serious incidents such as armed robberies or assaults involving dangerous weapons.
• Keep accurate notes of unusual incidents, observations and daily activities.
• Enforce site rules and regulations to help prevent criminal activity.
• Perform additional authorised duties, including receiving calls, responding to messages and assisting with departmental errands where required.

Skills and Competencies

Essential:

• Good knowledge of PSIRA requirements and security procedures.
• Knowledge of fire emergencies and relevant health and safety procedures.
• Ability to read, write and communicate effectively in English.
• Strong observation and situational awareness skills.
• Ability to remain calm and make sound decisions under pressure.
• Good communication and interpersonal skills.
• Professional and customer-focused approach.
• Strong sense of responsibility, discipline and integrity.
• Ability to work independently and remain alert throughout the shift.

Advantageous:

• Ability to communicate in a third language.
• Additional fire, emergency response or health and safety training.

Special Conditions of Employment

• Must be registered with PSIRA.
• Must have Grade C PSIRA accreditation.
• Must be a South African citizen.
• Must pass MIE screening, including criminal and credit checks.
• Valid driver's licence and own reliable transport required where applicable.
• Valid PDP required when deployed as a driver.

Remuneration and Benefits

• Market-related salary.
• Kaelo benefits.
• Provident Fund (PSSPF).

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